Managed Services

Our Operations Support Centre provides SAP Technology Management Services on a 24 × 7 × 365 basis to support and maintain our customers’ environments, delivering the highest Quality of Services with full flexibility, efficiency and scalability of operations.

  • Five different Service Packages
  • Three different Service Levels available per SAP system
  • Support Model 5x24h and 7x24h available per SAP system
  • Differentiation between ten different SAP system types
  • Fixed Cost approach for Maintenance and Support
  • SLA based Management & Performance measurement
  • Reduced TCO with more Flexibility and Scalability